Bad Experience at Moon River Pizza

[Dapperdan]

Hi, Im Rose, I have been hearing about the bad service one experienced at moon river last thursday night, so i figured i would create an account to get better insite on what is going on. I actually was there It was my husbands 50th birthday. Your right the place was packed and i can see your point in how it was disrespectful for the employees to treat you that way. I also seen the way you were acting.
My family and i had 4 tables in the middle of the restraunt and were appauled when seen what was going on. I do believe you were very rude to the employees as well as they were rude to you. I just want to say yes they are young but age should not have anything to do with the way it was handled. i personally would have handled it differently if i were you as well. So i understand your money was giving back and you recieved your food, I would like to know how far you are gonna take this? With all do respect what do you want them to do in order for you to drop this? I did not see anyone try to jump you i did think that what all was said should not have been said and should have been taken care of differently but i never seen anyone at all try to attack or jump you and your wife. I think that is just a statement spoken out of anger. i think maybe if you would have just spoken with the owner in person this all would have been handled . i would love to here what you are expecting in this out come or what you are trying to accomplish? Im not on anyones side i love moonriver i will continue to eat there as well as my family. If you choose not to i support that we all make our own money and make our own choices i would just like to know.

Do I get an award for bringing the most newbies in? And none of them can spell. Could it be the same person or persons??hmmm

[Dapperdan]

Rose,
I am literally not going to repeat anything. You may choose to read all 12 pages of posts and see for yourself what i want as I have posted it many many times. Thank you for your concern but I have it well under control.

[mrs.rose1961]

Ok sir, I see why the employees of Moonriver treated you the way they have. Im very sorry im a 48 year old woman who is not very familiar with the computer. You do not hve to be rude, I was just simply asking a question Mr. Dan.

[CrysG]

So at 45 you haven't learned to spell?

Seems really fake to me.

[mrs.rose1961]

I have read amost all 12 pages Mr. Dan. I am till not understanding, what it is you want. Are you wanting them to fire Dustin or Justin sorry, or Are you wanting an apology? You cant post a thread if your not willing to respond to everyone who has a question. I personally think that is rude.

[CrysG]

Hi, Im Rose, I have been hearing about the bad service one experienced at moon river last thursday night, so i figured i would create an account to get better insite on what is going on.  

Umm....if you were there, why would you need to get a better INSIGHT?

[mrs.rose1961]

Well according to your comment, you cant read. Im 48, Thank you.

[Dapperdan]

I have read amost all 12 pages Mr. Dan. I am till not understanding, what it is you want. Are you wanting them to fire Dustin or Justin sorry, or Are you wanting an apology? You cant post a thread if your not willing to respond to everyone who has a question. I personally think that is rude.

Is everyone else having a good a time with this as I am?

[mrs.rose1961]

Well, you are very nosey, and what is your problem? You seem to be very defensive, and for what i have no idea? You all have been very rude it seems. All i am doing is asking a simple question? Maybe i need to post a thread about how nasty people are to one another on here. Dont you think you should practice what you preach.

[CrysG]

Well according to your comment, you cant read. Im 48, Thank you.

Well Mrs. Rose if you look I was typing out what I guessed to be your age at the same time you were typing to be your "age".

So if you were born in 1961, who was President that year and what year did you graduate high school. Those are things everyone knows about themselves and you better be quick looking up your answer.....

[mtraininjax]

Dapper - There are ways to really stick it to Moon River, DPBR would love to hear from you and your experience. There are so many free websites that you can give reviews to on them, to drive their ratings down, and you can post the constant poor restaurant cleanliness ratings that MRP has on a monthly basis.

I've had poor experiences there too. Best thing to do is handle it the right way, the management there does not care, otherwise they would have cleaned up the place a long time ago. There are better places for your money, don't waste it there.

[Dapperdan]

I am officially done. I think the damage has been done and I am happy with the results. So, all you MRP people can keep on making up names and lying but I am answering no more as all has been said, proven, and my job here is complete. Thank you to all who had common sense and saw this for what it was. I wanted to draw attention to a place I felt displayed extreme immaturity, and borderline criminal behavior in the way it dealt with a customer complaint. I never received an apology from the owner nor did he come on here to explain his side of the story. Instead the minions have come on here and gotten all their little buddies to turn this into High School Musical. Man, I bet someone wishes they had just apologized, or maybe they don't, who knows.

[CrysG]

Mrs. Rose?

Is wiki not working fast enough for you?

[OJ Leno]

Hey, Dan? (that's our boss's name too)I'm sorry. You're right: you didn't get standard treatment; it was really busy and I was quick to solve a situation in a militant fashion (I'm previous USMC, Afghanistan, etc.) I never act like that toward anyone. However, hear, as others have said, that I wasn't encroaching your space, but leaning toward my own father, who was handing me his credit card to pay for my family's meal that night, and not aggressively posturing myself toward you and your wife. Our "Asst. Mgr" was quite stressed out by that point and also misinterpreted my actions. Anyway, I feel bad about this and apologize. I hope we can achieve an understanding. Moon River has gained crucial remediation from this incident and is already geared toward 110% better guest service. Have a great week, and know that we're working harder for everyone... Come in and try "The Pizza." - Justin

[BridgeTroll]

I bet if the above paragraph had been posted on March 12 or 13 we would have avoided all the 12 pages of unpleasantness.

I suggest it is time to abandon this thread and move on to tonight's St Patty's day celebrations...