Business owners frustrated by dealings with COJ

Started by spuwho, February 07, 2014, 09:02:44 PM

CityLife

The whole zoning, planning, and permitting process can be complicated, time consuming, and frustrating to business owners, especially if there are public hearings involved. A city the size of Jax should probably have about 2 employees solely dedicated to easing the process and making the city business friendly, and I don't mean additional planners, reviewers, etc. For instance St. Johns County has an employee in their Growth Management Department whose primary job focus is serving as project liaison between applicants and staff. If the applicant hits a stumbling block they can then contact the project liaison for assistance and work to move things forward.

One of the single biggest problems at the local government level imo is that there are probably about 3-5 completely worthless lower level admin positions, for every actual position of importance that is needed and doesn't exist. So instead of having people on staff to ease this process, COJ probably has admin people who do 10 hours of work a week and socialize the other 30 hours a week.

icarus

When I had to do business with St. Johns County, they uploaded copies of all the plans, permits, applications and forms to an ftp site so I could download and save the trip down to their office.

I submitted everything electronically; made an appointment, and everything was ready for me when I arrived with copies on a CD for me to take with me.  They are apparently doing all of this with a fraction of the staff as well.

Oh, and, they actually answer the phone.


A totally different experience from Duval County.

thelakelander

Quote from: Dog Walker on February 10, 2014, 09:56:37 AM
Again, do we have regulations in our historic districts that is different from those in other historic districts.
When I made my comment about our zoning regulations needing to be updated and revamped, I was talking about the city in its entirety.  Right now, we have an autocentric, one size fits all-based system. As the globe and technology around us continues to change, our system becomes more archaic. For example, the metal building Family Dollar puts up in the burbs should have not been allowed at Myrtle & Kings in New Town. That's like putting it up in the middle of the Shoppes of Avondale, from a historical and contextual perspective. Same goes for new construction live/work lofts and craft breweries that feature tap rooms and host community oriented events. Such uses didn't exist when we developed the system we have in place.
"A man who views the world the same at 50 as he did at 20 has wasted 30 years of his life." - Muhammad Ali

Tacachale

Zoning is an important planning tool, but it's disappointing to see it being used to limit and even obstruct innovation. In particular when those innovative uses fit perfectly with the spirit of what zoning was meant to accomplish. When the only reasoning coming from the city representatives is "well, YOU should make sure your idea fits into our box", we have a problem.
Do you believe that when the blue jay or another bird sings and the body is trembling, that is a signal that people are coming or something important is about to happen?

strider

There is a pretty large area of Historic Springfield that was zoned Light Industrial. Somewhere around 25 to 30 contributing properties (houses) are within that area.  It was done to create a buffer zone but has caused problems for those houses and the city will not help you with those problems.  In fact, my experience with some in the planning department (Sean Kelly mostly) is that they like to interpret things "their" way regardless of what the code actually says.  IE, they sent MCC out to red tag our rental because SPAR complained we were using it for residential without wanting to realize that there were lots more in the same position and that you can continue to use a residential structure in Light Industrial as residential by right. Light Industrial zoning is not handled in any way by the Overlay, it truncates back to regular zoning. But of course, the Historic Guidelines still apply.

Also in Springfield is the Commercial Neighborhood - Springfield (CN-S) zoning that actually allows mixed use by right. Though it is not very common.

"My father says that almost the whole world is asleep. Everybody you know. Everybody you see. Everybody you talk to. He says that only a few people are awake and they live in a state of constant total amazement." Patrica, Joe VS the Volcano.

Dog Walker

One of the improvements made by the new zoning overlay in the RA Historic District is that it now allows for mixed use which was prohibited before.  We had to get an exemption to put our home in a commercial business before this was passed although the building had historically had an apartment above it.

Not all of the changes were bad.
When all else fails hug the dog.

mtraininjax

QuoteNothing is all bad, but I think that the past few years of bullying and abuse are pretty good evidence that these overlays have been fundamentally flawed.

Bullying? Try enforcing. Mojos should never have been allowed into the Shoppes of Avondale without providing more parking.  No advocates on either side were watching that unfold. What did they receive, like 6 parking spots for the 3 store fronts they used?

Where were the advocates (on both sides) when Bold Bean wanted to put a roasting and coffee house in at Stockton and College? We talk about cars in Avondale, where are the ticket police there on Stockton or Forbes to look for those who come in and stay for hours? How about the same attention for the masses who hang out at Starbucks with their cars buried in parking spots for hours on Margaret Street?  Did Aardwolf have as difficult a time where they are located? Sure its San Marco, but its next to railroad tracks and a good ways from residences.

If I were looking to open up a hip cool business that needed parking. The future with the City Planning will be interesting. With all these results, new owners may need to move to a shopping center to get the parking needed to be rewarded the Certificate of Occupancy.
And, that $115 will save Jacksonville from financial ruin. - Mayor John Peyton

"This is a game-changer. This is what I mean when I say taking Jacksonville to the next level."
-Mayor Alvin Brown on new video boards at Everbank Field

icarus

Quote from: mtraininjax on February 10, 2014, 03:29:49 PM
If I were looking to open up a hip cool business that needed parking. The future with the City Planning will be interesting. With all these results, new owners may need to move to a shopping center to get the parking needed to be rewarded the Certificate of Occupancy.

And, I believe this is what Ennis referred to as our car centric zoning.  If we want urban development, we have to be willing to accommodate different ways to deal with traffic and foster different modes of transportation.

MEGATRON

Quote from: mtraininjax on February 10, 2014, 03:29:49 PM
Mojos should never have been allowed into the Shoppes of Avondale without providing more parking. 
Really?  Why do you say that?  What provision in the ordinance code would have required that Mojo's provide additional parking?
PEACE THROUGH TYRANNY

strider

I believe that if you look at the regular zoning code and compare it to the overlays, you will find that the overlay is what removes a lot of the parking requirements.  It is what the advocates for the overlays wanted.  And what the historic buildings needed so that they could be reasonably used.   It is just that with success in today's market, cars come with it and the overlays do not account for success. They do sort of assume mass transit as that is what was in place when the areas were built. And what is needed again today.  Frankly, even if Jacksonville started down the right path for street car and better transit between urban core areas right now, it would not come fast enough to avoid major parking issues for many years to come.

It is not the overlay that is bad, it is how they are being interpreted rather than simply put to use.  Like Mojos, the overlay allows for few spaces and yet the public thinks it should not be there unless it could have more spaces.  The building would not be in use if more parking was required of businesses like Mojos.  The public tried to re-interpret the overlay with Mellow Mushroom and succeeded to some extent and so they got more spaces than the business would have been required to have under the overlay as written.  Items that are a legal use by exception that people like get in without difficulty.  When the people do not like it, there is a cry that it will destroy the overlay and is an illegal use.   Some uses that are legal by right get labeled as illegal and fought against. Like I said, Overlays are not bad, but the interpretations often are.

"My father says that almost the whole world is asleep. Everybody you know. Everybody you see. Everybody you talk to. He says that only a few people are awake and they live in a state of constant total amazement." Patrica, Joe VS the Volcano.

mtraininjax

QuoteAnd what the historic buildings needed so that they could be reasonably used.

Based on the simple math, the overlays are a failure as they relate to parking.  There is no way a Jacksonville neighborhood can handle the cars of 150-200 people who stay 2-3 hours on most nights. The neighborhood was not built for that demographic or that amount of traffic. Mojos has 6 parking spots, MM 18. Unless JTA gives away free rides to the district, the overlay is a failure. The only way to resolve this is to meter the parking spots to force people to use public transportation. A lot of church parking lots are beginning to look like good places for businesses to partner.

The overlay will continue to fail residents and owners of properties until it is changed to realistically handle issues with parking.

Don't think Code Enforcement has not had their hand in this, they were out re-striping St. Johns Avenue and writing tickets yesterday. It would appear that this is all designed as a money maker for the city in the end.
And, that $115 will save Jacksonville from financial ruin. - Mayor John Peyton

"This is a game-changer. This is what I mean when I say taking Jacksonville to the next level."
-Mayor Alvin Brown on new video boards at Everbank Field

Bridges

Quote from: mtraininjax on February 11, 2014, 09:47:09 AM
Based on the simple math, the overlays are a failure as they relate to parking.  There is no way a Jacksonville neighborhood can handle the cars of 150-200 people who stay 2-3 hours on most nights. The neighborhood was not built for that demographic or that amount of traffic. Mojos has 6 parking spots, MM 18. Unless JTA gives away free rides to the district, the overlay is a failure. The only way to resolve this is to meter the parking spots to force people to use public transportation.

The overlay will continue to fail residents and owners of properties until it is changed to realistically handle issues with parking.

Well, if you say it's the only way, must be the only way then.

How about instead we attempt to improve public transportation and alternate modes of transportation so that they become so enticing people will select them as an option or want to use them?

Sounds like a lot of the Shoppes of Avondale should be heavy backers of the Mobility Plan.  Bike lanes on St. Johns Ave, streetcar down King street, Bike lanes connecting Brooklyn and the shoppes down Riverside Ave?  Judging by the use of the bike racks at MM, I'd say there is a huge opportunity for that exists here. 
So I said to him: Arthur, Artie come on, why does the salesman have to die? Change the title; The life of a salesman. That's what people want to see.

Bridges

Even forgot about the trolley.  Coming over from downtown, the trolley let me park down in five points off the main streets and catch the trolley over to the Shoppes.  Didn't take up a single spot.

But I guess I see your point about metered parking being the only way.
So I said to him: Arthur, Artie come on, why does the salesman have to die? Change the title; The life of a salesman. That's what people want to see.

MEGATRON

Quote from: mtraininjax on February 11, 2014, 09:47:09 AM
QuoteAnd what the historic buildings needed so that they could be reasonably used.

Based on the simple math, the overlays are a failure as they relate to parking.  There is no way a Jacksonville neighborhood can handle the cars of 150-200 people who stay 2-3 hours on most nights. The neighborhood was not built for that demographic or that amount of traffic. Mojos has 6 parking spots, MM 18. Unless JTA gives away free rides to the district, the overlay is a failure. The only way to resolve this is to meter the parking spots to force people to use public transportation. A lot of church parking lots are beginning to look like good places for businesses to partner.

The overlay will continue to fail residents and owners of properties until it is changed to realistically handle issues with parking.

Don't think Code Enforcement has not had their hand in this, they were out re-striping St. Johns Avenue and writing tickets yesterday. It would appear that this is all designed as a money maker for the city in the end.
I have problems with the overlay; however, I live within the overlay and do not feel it has failed me from a parking perspective. 
PEACE THROUGH TYRANNY