BEWARE of Chicago Pizza!!!

[copperfiend]

How long can they last at the Landing?

[finehoe]

I have enjoyed myself each time I have gone to Chicago pizza. They are losing about five percent because I usually tip twenty.

Same here.

[tufsu1]

The charge for drink refills really gets to me and is a reason I won't go there. This 15% charge is ridiculous.

while there is a note on the menu, I've never been charged for a refill at Chicago Pizza

[finehoe]

When I used to wait tables, the stereotype was that lesbians were the worst tippers.

[copperfiend]

The charge for drink refills really gets to me and is a reason I won't go there. This 15% charge is ridiculous.

while there is a note on the menu, I've never been charged for a refill at Chicago Pizza

Why even have it on the menu? It is a definite turn-off. And I know people that have been charged in the past.

[Ethylene]

Jacksonville tippers really aren't that bad, in fact I've not noticed any difference from NY to LA to Jax. Cheap is cheap anywhere. And good service tends to be rewarded, but great service is truly recognized. What this town needs are more people who are passionate about what they do, and stop treating their service job as a step to somewhere "better"...in the words of Jack, "what if this is as good as it gets?"

LOL

Amen brother RockStar aka J, preach it!

[ChriswUfGator]

The worst service I've had in recent memory was at BB's, that guy was just a total jerkwad. I left a $0.02 tip and wrote a list of "Things Not to Do as a Waiter" on the back of the check with an explanation of why I left that tip. I then took all the other receipt copies with me so he had no choice but to turn in that receipt to management.

Jerky? Probably. But it was very well-deserved.

I do kind of disagree with the notion that you "have" to leave a certain tip percentage. This is like any other business, if you're not getting what you're supposed to get (namely service) then what exactly are you paying for? It's a business, it's not charity. If the waiter/waittress doesn't do their job, then what are you paying for?

I guess what I'm saying is, the 15% minimum tip wouldn't bother me if the service was fine. I'd owe them another 5%. But if the service was nonexistent and I'm being charged 15% then I'd have a real problem with it. The reason the tip thing has developed as it has is because it's an incentive program. It leaves you the ability to reward good service and express your displeasure with bad service.

Taking that out of the equation is kind of purpose-defeating. If that's how they want to run it, they should consider just paying a flat $10/hr or whatever and becoming a "No Gratuity" business.

[Doctor_K]

The worst service I've had in recent memory was at BB's, that guy was just a total jerkwad. I left a $0.02 tip and wrote a list of "Things Not to Do as a Waiter" on the back of the check with an explanation of why I left that tip. I then took all the other receipt copies with me so he had no choice but to turn in that receipt to management.

Jerky? Probably. But it was very well-deserved.

I do kind of disagree with the notion that you "have" to leave a certain tip percentage. This is like any other business, if you're not getting what you're supposed to get (namely service) then what exactly are you paying for? It's a business, it's not charity. If the waiter/waittress doesn't do their job, then what are you paying for?

I guess what I'm saying is, the 15% minimum tip wouldn't bother me if the service was fine. I'd owe them another 5%. But if the service was nonexistent and I'm being charged 15% then I'd have a real problem with it. The reason the tip thing has developed as it has is because it's an incentive program. It leaves you the ability to reward good service and express your displeasure with bad service.

Taking that out of the equation is kind of purpose-defeating. If that's how they want to run it, they should consider just paying a flat $10/hr or whatever and becoming a "No Gratuity" business.

+2 and amen!

[BigGuy219]

I go to Chicago Pizza and I enjoy it. The service has always been all right. During football season when the girls are running around in football jerseys the service somehow seems better though...
But, let's be honest here. The reason why there's a 15% mandatory gratuity and a refill charge is because of all the mooks who go in there every day and order just a drink and nurse it to death watching TV. That's really what this is all about. 

[blizz01]

Seems like free refills really didn't come to be an expectation until fountain machines became prolific. When I was a kid I had 1 soda & I had better "make it last".  I suppose that has since manifested into the "drink to go" offer now once the check arrives.

[Jaxson]

Seems like free refills really didn't come to be an expectation until fountain machines became prolific. When I was a kid I had 1 soda & I had better "make it last".  I suppose that has since manifested into the "drink to go" offer now once the check arrives.

When I go to a restaurant and order a beverage, I check the menu to read its refill policy.  Most restaurants, if not all, will give complimentary refills for iced tea, but not soft drinks.  I do notice that many places are offering free refills on soft drinks and iced tea.  What is usually off limits are the speciality drinks, like raspberry-lemonade or other drinks that are specially made by the restaurant...

[jaxlore]

I had to stop going there, I can drive to (Name your favorite pizza place in Riverside from San Marco) get pizza and be be back to work in the time it takes to get served there, and the pizza and the service isn't anything that great. I think we tried three times to make it happen to no avail. I am all about supporting the Landing Restaurants but that doesn't mean they can skimp on quality and skill.

[Dapperdan]

Stephen,
Is there a reason some places go to automatic gratuity? Is it easier on the bookkeeping? Also, are you saying it is better on the server if the toip comes in cash, even if the meal is paid with a  credit card?

[TheProfessor]

In NYC you don't get any free refills.

[Jaxson]

It depends on where you go in New York...