Downtown Concierges?

[Metro Jacksonville]

Downtown Concierges?

Terry Lorrince of Downtown Vision Incorporated met with representatives of the various downtown activists/merchants on Tuesday to discuss an important and potential visionary change in one of the basic services offered by the Downtown Ambassadors of DVI.

Full Article
http://www.metrojacksonville.com/content/view/355

[02roadking]

All the hotels and B&Bs, downtown and suburban should be included in this as well. Maybe even a link to that info on this site too

[Austin Cassidy]

This certainly sounds like an interesting idea.  Would there be a single phone number for people to call or a list of several cellphone numbers on the advertising?  It seems like having a single number would make the most sense.

Also, it seems like this would be easier if it routed the calls to an office where a person sitting at a desk could more quickly and easily pull up information.  And without any of the distraction or background noise of someone standing on the street with a cellphone.

[+]

I agree with Austin above. Someone standing near the Landing taking a call and looking over a clipboard in a crowd may not be nearly as helpful as someone at a desk with the same info on a computer screen in an office setting. The person at the desk could also then patch the caller in to the closest or any available ambassador if needed. A list of cell phone #'s could also be a headache, calling each # until you reach someone available. If the first one is home sick, the 2nd one is on the other line, the 3rd may not get called at all.