Pele's Wood Fire Pizza

[MEGATRON]

I always sit at the bar and get my drinks promptly.  Never had any issues.  The food I've ordered has been good as well.  If I was at any restaurant and my food came out looking like a "dishelved mess" I would ask to speak to a manager.

We've had to get the manager over on previous visits.  Like I said, the last visit was pretty much the last straw.  We just were not going to bother.

[ben says]

Do they make their own pasta, fresh? Could explain why it's so soft and chewy... impossible to get that type al dente.

Fresh pasta has a nice sound to it..."hey, fresh pasta, cool!", but i much prefer dried pasta cooked al dente. Sometimes fresh pasta works and is brilliant. Most of the time restaurants think just by virtue of selling it they're doing a great thing. I don't think Pele's succeeds at fresh pasta making....

[PelesWoodFire]

Thanks everyone for the very helpful feedback and constructive criticism. We also appreciate the kind words from those who've had a great experience with us.

Pele's strives for the utmost excellence both in service and food quality. If your experience is anything less than stellar, then we want to know about it to make it right as soon as possible.

Please don't hesitate to contact us directly at any time to discuss your concerns or issues. Our phone number is 904/232-8545 and our email for feedback (which goes straight to our owner and shared with us) is contact@peleswoodfire.com. We also encourage you to ask for us while you're in the restaurant should you need anything.

We value your business very much, and do hope that you'll give us another chance soon. Happy weekend to all!

Matt Tierney, Operating Partner
Chef Micah Windham, Executive Chef
Alex Davalos, Dining Room Manager

[AntigoneStarr]

Cool. I still want to go back. Haven't tried sitting at the bar yet.

[ben says]

Email sent.

[funwithteeth]

Cool. I still want to go back. Haven't tried sitting at the bar yet.

Never had bad service sitting at the bar...though, the last time I went, the food I was given was not what I ordered. Bartender was apologetic, allowed me to keep what came out, quickly put in a replacement order, AND let me have my next beer on the house. Terrific service.